Compassionate, Personalized Hospice Care

Choosing hospice care is a deeply personal decision. At Serenity Hospice, we honor each individual’s journey with compassion, clarity, and respect.

Our interdisciplinary team—physicians, nurses, aides, social workers, chaplains, and volunteers—partners with patients, families, and personal physicians to ensure comfort, peace, and informed decision-making.

We deliver individualized care that addresses physical, emotional, and spiritual needs while honoring personal values and wishes.

Care is provided in the setting of your choice, including private homes, skilled nursing facilities, assisted living communities, and rest homes.

Serenity Hospice supports patients and families with care that preserves dignity, comfort, and quality of life in familiar surroundings.

Serenity Care Team

Compassionate support from a dedicated team.

Our experienced interdisciplinary team works collaboratively to provide holistic, personalized support for patients, families, and caregivers.

Hospice care is patient-centered and guided by individual goals. We collaborate with patients, loved ones, and physicians to create tailored care plans that reflect each person’s needs and wishes, with ongoing support for primary caregivers.

Hospice Medical Director
The Hospice Medical Director provides oversight and direction to the hospice team in the care planning process. They work closely with the patient’s primary care physician and the hospice RN Case Manager to ensure that the care that is provided meets the patient’s ongoing needs.
Attending Physicians

Each patient has the right to choose their own primary care physician. These physicians continue to play a key role in the care of the hospice patient. The RN Case Manager will communicate with the primary care physician on a regular basis to ensure they are aware of any changes in the patient’s needs or condition. The primary care physician will continue to prescribe medications and approve changes to the plan of care.

Hospice Registered Nurses

A Registered Nurse Case manager is assigned to each hospice patient. This nurse will coordinate all care with other disciplines, provide skilled nursing visits, supervise hospice aide visits, and provide support and teaching to the patient’s primary care giver. The frequency of nursing visits may change during the hospice admission to ensure that symptoms are well-controlled. In addition to the RN Case Manager, other staff nurses are available to assist in patient care. If needs arise after regular office hours, our staff of dedicated on-call nurses are available to provide telephone advice and in person visits if needs occur.

Social Workers

Hospice Social workers are available to patients and their caregivers to assist with the emotional and psychosocial challenges of serious illness. They can assist in the explanation of advance directives, provide referrals to community resources, and provide counseling as needed.

Chaplains

Our non-denominational hospice chaplains provide spiritual care to any patients who request this service. Chaplains are available to visit both people of all faiths and those who do not follow any faith. They can assist with spiritual matters such as fear, loss, forgiveness, anger, or grief. The hospice chaplain can also assist to arrange a visit from local rabbi, priest, or minister at the request of the patient.

Hospice Aides
Hospice aides provide personal care under the supervision of the RN case manager. They follow a plan of care developed by the registered nurse to ensure the patient’s unique needs are met.
Volunteers
Hospice volunteers provide a variety of services to support patients and their families. These caring men and women are members of the community who provide an extra level of support to hospice patients. Serenity provides a comprehensive orientation program for our volunteers. All volunteer care and training is supervised by our Volunteer Coordinator.
Nutritionist
A registered dietician is available to provide dietary consultation to patients, families, and the interdisciplinary team.
  • Hospice Benefits May Include

– Scheduled nursing visits with 24/7 availability
– Personal care by certified nurse’s aides (up to five days per week)
– Physician oversight
– Medications for symptom and pain relief
– Medical equipment and supplies
– Respite care
– Bereavement support

  • Serenity’s Services Include
– Pain and Symptom Management
– Assistance with Psychological Needs
– Spiritual and Pastoral Care Services
– Education to Patients, Families and Caregivers
– Community Outreach to Assist with Additional Needs

"They are like a burst of sunshine."

I am at total peace with my decision for using Serenity Hospice. The nursing care provided is wonderful! They are like a burst of sunshine. I am so lucky to have them!

– WF, Westford MA

Frequently Asked Questions

Who is eligible for hospice care?

Individuals with an advanced illness and a life expectancy of six months or less, as certified by a physician. Common diagnoses include cancer, heart failure, pulmonary disease, stroke, renal or liver disease, Alzheimer’s disease, and Parkinson’s disease.

How is eligibility determined?

Eligibility is assessed by the patient’s physician, the hospice team, and the medical director using Medicare guidelines.

How is hospice paid for?

Hospice care is fully covered under Medicare Part A. Medicaid and most private insurance plans also offer coverage. Admission is based on eligibility, not ability to pay.

Where is care provided?

Care is delivered in the patient’s chosen residence, including private homes, nursing facilities, assisted living communities, and rest homes. Assistance with alternative placement is available if needed.

Where does Serenity Hospice serve?

Serenity Hospice serves Suffolk, Middlesex, Norfolk, and Essex counties, as well as parts of Bristol, Plymouth, and Worcester counties.

Bereavement Support

Hospice care extends beyond the patient, offering emotional, spiritual, and psychosocial support to families during their time of loss.

Serenity provides bereavement services for at least 13 months following a loved one’s passing, with personalized support from our Bereavement Coordinator, social workers, and chaplains.

Patient Referrals

Anyone may contact us to learn more about hospice care—no referral is required to begin the conversation.

Contact Serenity Hospice

  • Volunteer Opportunities