Serenity Hospice
Considering hospice for you or a loved one can be daunting. At Serenity Hospice, we understand and respect the emotional process of this decision and assist you to be at peace with your decision. Our staff of highly qualified physicians, nurses, hospice aides, social workers, chaplains and volunteers partner with patients, families, and personal physicians to ensure the process is comfortable and peaceful.
Serenity Hospice’s mission is to provide compassionate, quality care to patients with life-limiting illnesses. Our Care is individualized to ensure each patient’s physical, psychosocial, and spiritual needs are met throughout the end-of-life process. We respect the culture, values, and wishes of each patient.
Serenity Hospice provides ethical care to maintain dignity, improve quality of life, and allow peaceful passing in familiar surroundings.
Bereavement Support for Families
Hospice care provides psychosocial, emotional, and spiritual support to families during the difficult transition that occurs after the death of a loved one. Bereavement services are provided for at least 13 months after the passing of your loved one. Our Bereavement Coordinator will collaborate with our social workers and chaplains to develop a bereavement plan of care to meet your individualized needs.
Frequently Asked Questions
Who is eligible for hospice care?
How is eligibility determined?
Your physician and the hospice medical director use specific guidelines to determine prognosis. These guidelines, called Local Coverage Determinations (LCDs), were developed by Centers for Medicare and Medicaid, and are reviewed annually.
How is hospice care paid for?
The Centers for Medicare and Medicaid developed the hospice benefit for anyone who is eligible for Medicare Part A. In addition, Medicaid and Private Insurances also provide coverage for hospice services. Each insurer may have their own criteria and coverage levels. Serenity Hospice is Certified by the Centers for Medicare and Medicaid to provide hospice services. Admission to hospice is based on eligibility and not ability to pay.
Where is hospice provided?
Hospice care is provided in the patient’s residence of choice. This includes private residences, skilled nursing facilities, assisted living residences, rest homes and others. Serenity Hospice currently serves Suffolk, Middlesex, Norfolk, and Essex counties and some areas of Bristol, Plymouth, and Worcester counties.
Serenity Care Team
Nurses, social workers, hospice aides, chaplains, volunteers, bereavement counselors, and the management staff at Serenity hospice work together to provide a dynamic and holistic interdisciplinary team to serve patients, families, caregivers, and other significant others.
Hospice Medical Director
Attending Physicians
Each patient has the right to choose their own primary care physician. These physicians continue to play a key role in the care of the hospice patient. The RN Case Manager will communicate with the primary care physician on a regular basis to ensure they are aware of any changes in the patient’s needs or condition. The primary care physician will continue to prescribe medications and approve changes to the plan of care.
Hospice Registered Nurses
A Registered Nurse Case manager is assigned to each hospice patient. This nurse will coordinate all care with other disciplines, provide skilled nursing visits, supervise hospice aide visits, and provide support and teaching to the patient’s primary care giver. The frequency of nursing visits may change during the hospice admission to ensure that symptoms are well-controlled. In addition to the RN Case Manager, other staff nurses are available to assist in patient care. If needs arise after regular office hours, our staff of dedicated on-call nurses are available to provide telephone advice and in person visits if needs occur.
Social Workers
Hospice Social workers are available to patients and their caregivers to assist with the emotional and psychosocial challenges of serious illness. They can assist in the explanation of advance directives, provide referrals to community resources, and provide counseling as needed.
Chaplains
Our non-denominational hospice chaplains provide spiritual care to any patients who request this service. Chaplains are available to visit both people of all faiths and those who do not follow any faith. They can assist with spiritual matters such as fear, loss, forgiveness, anger, or grief. The hospice chaplain can also assist to arrange a visit from local rabbi, priest, or minister at the request of the patient.
Hospice Aides
Volunteers
Nutritionist
Volunteer Opportunities
Volunteers do not need to possess special talents. Only a desire to make a difference in people’s lives is needed!
- Reading to patients
- Sitting quietly and providing presence
- Assistance with errands, shopping, and other domestic tasks
- Administrative assistance in the hospice office
Why volunteer?
How do I become a Serenity Hospice volunteer?
Contact Us
Please call us at 978-890-3090 or email us using the form below.