Your facility. Our expertise.
Exceptional results.

Alliance Health Management Services

At Alliance Health Management Services, we are a mission-driven, non-profit organization offering comprehensive Health Management Services tailored specifically for Skilled Nursing Facilities, Rest Homes, and beyond. As owner operators of 9 successful facilities throughout Massachusetts, we understand firsthand the ever-evolving challenges of this complex industry.

Since opening our first nursing facility in 1999, we have become one of the region’s most experienced providers of skilled nursing, rehabilitation, foster care services and hospice care. This means that we know (and have influenced) best-practices which allows us to provide more effective and efficient care. In addition, our reputation for excellence attracts the best and brightest care providers in the area who value our holistic approach, state-of-the-art equipment and innovative techniques.

Core Services

End to End Management & Consulting Solutions

Operations Management

  • Assessment of Internal Operations, Policies and Procedures with recommendations
  • Staffing & Recruitment Strategy & Support
  • Life Safety & Physical Plant Assessment with recommendations
  • Leadership Training
  • Crisis Management

Financial Support

  • Initial Assessment with recommendations, and ongoing reporting
  • Forecasting Analysis and monitoring
  • Vendor and Contract Assessment with recommendations

Performance Improvement

  • Facility Assessment
  • QAPI Systems
  • Satisfaction Surveys
  • Vaccine Reporting

Clinical Oversight

  • Maintain State and Federal Policies
  • Mock Survey and Audits in preparation for outside agencies
  • Clinical Care Programming Development and Training
  • Documentation Training & Support
  • Clinical Reimbursement Support
  • Therapy Services Support

Business Development

  • Admissions Process Management and Account Development
  • Sales Training and ongoing reporting
  • Strategic Marketing Plan and updated Materials
  • Website Assessment & Social Media Assessment with recommendations for updated strategies

Crisis Management

  • Receivership Support
  • Closure Plan

Alliance Advantage

As regulations, reimbursement models, and care expectations shift, it’s nearly impossible for a standalone facility, or even a well-intentioned team without the right support, to keep up! Alliance has an experienced team that provides the tools, insights, and hands-on expertise needed to help your facility thrive.

Experience

20+ years operating high performing skilled nursing facilities

Compliance

Proven track record with Medicare and Medicaid compliance

Non-Profit

Nonprofit mission with a focus on quality and dignity

Performance

Deep expertise in clinical, operational, and financial performance

Meet the Team

Proven Leadership for Your Facility’s Toughest Challenges
Our leadership isn't just experienced; it’s transformative. We bring a 360-degree perspective to your operations, focusing on the three pillars of a thriving facility:

Clinical Insight

Elevating the standard of resident care and safety

Operational Support

Streamlining workflows for a more resilient workforce

Reimbursement Expertise

Navigating complex funding landscapes to ensure long-term sustainability

We provide the leadership so you can focus on the people.

  • Click on a specialist to learn more.
Michelle Brown
Clinical Specialist
Deb Kloch
Clinical Specialist
Marilou Lagman
Clinical Specialist
Olha Manakin
Clinical Reimbursement Specialist
Courtney Simpson
Clinical Reimbursement Specialist

How it Works

How We Partner for Your Success
We don’t believe in a one-size-fits-all approach. Our process is built on a collaborative and customized model that begins with identifying your facility’s specific needs. Whether you require comprehensive management or targeted expertise in a single area, we provide the precise support necessary for your organization to thrive.

Assessment & Strategy Development

Implementation & Leadership Support

Performance Monitoring & Reporting

Continuous Improvement & Growth

Who we Serve

Your Partner in Operational Excellence

Alliance doesn’t just consult; we lead. Drawing from deep operational experience within our own network of care, we provide like-minded organizations with the strategic tools they need to strengthen performance, ensure total compliance, and drive superior quality outcomes.

Expertise Tailored to Your Mission
We extend our hands-on expertise across the entire continuum of care to help providers thrive in a complex regulatory environment:

Skilled Nursing & Rehabilitation

Optimizing clinical rigor and reimbursement accuracy for both inpatient and outpatient settings.

Assisted Living & Memory Care

Elevating standards of safety, resident engagement, and operational stability.

Rest Homes

A true sense of home — private rooms, chef-prepared meals, and attentive staff who get to know residents by name. Support without the need for around-the-clock care.

Hospice Programs

Balancing the human touch of compassionate care with the precision of regulatory requirements.

Our Affiliates

Proven Leadership for Your Facility’s Toughest Challenges
Alliance provides the management backbone and strategic vision for a growing network of healthcare leaders. We are proud to partner with and support these premier organizations:

Schedule a Consultation

Are you ready to begin improving clinical outcomes, strengthening operations, and elevating resident care?

Schedule a Consultation

Carly Ring

CRing@AllianceHMS.org